To protect our members, the CYZ team, and the wider community, we will continue operating with our safety protocols in place until further notice.
We recommend you take a look at our FAQ section (below) on this page for more information on key points.
We have tried to include answers to questions you may want to ask below. Please click on a question to show the answer.
What guidance are you following?
We are following all guidance from the Government and NHS England. In addition to this, we are following the NYA (National Youth Agency) guidance which has been specifically designed for the Youth Work sector.
Will members be required to wear masks?
In line with current guidance, members age 11+ are required to wear masks unless exempt or actively participating in an exempt activity.
For further information on the wearing of masks, we suggest taking a look here https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own
Has your behaviour policy changed?
It has changed in the respect that we need all members to follow the instructions set out around CYZ, and to follow instructions from staff regarding their own welfare and that of others in CYZ relating to COVID.
If a member does not follow instructions we will ask them to leave (younger members will have to sit aside and parents will be called to collect). This is for the welfare of all members and staff.
If your child does not understand what they are being asked to do, please encourage them to ask.
What will happen if my child needs first aid?
We have trained first aiders on site. If we need to get close to your child we will ask the child and the first aider to wear PPE (mask for both, gloves and apron for the first aider).
Health and Safety and our duty of care will always be our top priority and we would never leave an injured child untreated.
What sessions are running?
To see our current schedule, please visit the weekly timetable.
How will you ensure the safety of young people attending?
The safety of our members and our staff is always going to be our top priority. We have conducted a detailed risk assessment and modified aspects of service delivery and building use in line with restrictions and guidance.
Hand washing / sanitising facilities are throughout the building and regular handwashing / sanitising will be encouraged.
There is regular cleaning and disinfecting of surfaces and objects that are frequently touched by young people and staff during sessions.
We will continue to follow the guidance as it is updated and new guidance issued.
All plans will be closely monitored and may adjust in response to internal and external factors.
Have your staff received additional training?
Our staff have received additional training on updated practices since COVID-19 – this will be an ongoing process as guidance changes and is updated.
How does social distancing work at CYZ?
Externally we have marked out a queuing system in the entrance.
Internally, we have frequent tannoy announcements and signage present to remind everyone of the safety procedures.
Plastic screens are present for separating groups / areas.
If you still have questions that haven’t been answered, please feel free to contact us using one of the buttons below!
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